FAQ

The pop-up blocker has appeared when I was doing confirmation of my status, making a reservation of books and applying for an inter library loan.

Depending on the setting of your browser in your PC/smartphone, you may not be able to apply for book reservation or ILL service because the pop-up blocker on your PC browser prevent you from proceeding any further.
 



* The screenshot is Internet Explorer 9. Depending on your browser and version, the pop-up blocker may appear in different locations. For details, please see the help page of each browser. 

The pop-up screen is used for all applications from OPAC, such as for book reservation, ILL services, or new arrival alert. Please disable pop-up blocker and accept pop-ups in your browser by following the method below. (The images of instruction is appropriate for Internet Explorer 9)

  • Temporarily allowing the pop-up blocker

    Click [Allow once] on the pop-up blocker notification bar.
    (Depending on the browser version, select "Temporarily Allow Pop-ups.")



    * In this case, the pop-up blocker will be enabled when you close the browser and start it again. You need to repeat the same procedure when you apply for book reservation or ILL service through the OPAC system.


  • Always allowing the pop-up blocker

    Click "Always allow" from [Options for this site] on the pop-up blocker notification bar.
    (Depending on the browser version, click the notification bar, and select "Always Allow Pop-ups from This Site.")


* Even though the pop-up blocker enabled the notification bar doesn’t display, please click [Tools] -> [Pop-up Blocker] -> [Pop-up Blocker Setting] from the browser menu. Then enter the blocked address in the “Address of website to allow” box and click [Add]. Click [Close] to finish the setting menu. 



* For Safari users, go to Security in the browser setting menu and leave the checkbox “Block Pop-up Windows” blank. 

* If you are a Google Chrome user, please see here

Now that the pop-up is enabled, repeat the procedure for your application from the beginning.